SHIPPING, RETURN AND EXCHANGE POLICY

We want you to be fully satisfied with every product that you purchase from www.deshynn.com. Should there be any discrepancy of product(s) delivered, you can contact our Customer Service via call / WhatsApp / e-mail as stated in CONTACT US within 7 working days. Our Customer Service will advise on the solution(s).

Exchange / Return / Refund of products can be arranged for the following reasons:

  • Damaged or defective
  • Different from the product upon ordering
  • Expired

 We seek for your kind understanding as we must protect all our customers and make sure that we handle every return or exchange with reasonable fairness.

For retail purchases, we only ship to Malaysia and Singapore at the moment. We only provide international shipping for our affiliates. To become a reseller, kindly email us at hello@deshynn.com
All shipping charges will be calculated automatically at the Checkout based on your total order amount and your shipping address. We offer FREE SHIPPING on all orders within West Malaysia with purchases above RM150. FREE Shipping for orders above RM300 for East Malaysia. Shipping to Singapore will be RM30 standard shipping.
We use various courier services to ensure your parcels arrive at the fastest speed. Tracking numbers will be provided to you in your email inbox registered once your order is ready to be shipped!
All orders will be processed and delivered within 7 working days.
You will receive an email into your inbox with the tracking number and tracking URL after your order has been confirmed and processed. Or you may simply log in to your account to find the parcel tracking details.
Unfortunately, once your order is confirmed, we are unable to make any changes. Kindly ensure all your details are accurate before confirming your order. You may reach out to us at hello@deshynn.com if you need assistance in this matter.

If You Have More Questions

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